This Privacy Policy explains what personal information dw777 collects from you, how it is used and stored, the circumstances in which it may be shared, and the rights you hold over your own data. We are committed to handling your information responsibly, transparently, and securely.
The following terms are used throughout this Privacy Policy with the meanings defined below:
dw777 is the Data Controller for all Personal Data collected through the dw777 platform. As Data Controller, dw777 determines why and how your data is processed and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently in accordance with applicable data protection legislation.
If you have any questions about this Privacy Policy or wish to exercise any of the rights described in Section 10, you may contact the dw777 data protection team at any time via the contact channels listed in Section 14. We aim to respond to all data-related enquiries within 30 calendar days of receipt.
The categories of Personal Data that dw777 collects and processes are set out in the table below. We collect only the data necessary to provide the services you request and to meet our legal obligations.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP / passport number | Account registration, KYC verification, age-gating (21+) |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Account communications, security alerts, support interactions |
| Financial Data | Bank account name & number (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifier (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit and withdrawal processing, anti-fraud checks, AML compliance |
| Technical Data | IP address, device type and OS, browser type and version, session tokens, login timestamps | Platform security, fraud prevention, account access logging |
| Usage Data | Pages visited, games played, wagers placed, bet history, session duration, clickstream data | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live Chat transcripts, WhatsApp messages, email correspondence with support | Customer support, quality assurance, dispute resolution, regulatory compliance |
| Document Data | Copies of government-issued ID (KTP, SIM, passport), proof of address, payment method screenshots submitted for KYC | Identity verification, fraud prevention, regulatory compliance |
dw777 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records, unless you voluntarily disclose such information in the context of a responsible gaming self-exclusion request, in which case it is processed solely for the purpose of giving effect to that request.
The majority of your Personal Data is collected directly from you at the following touchpoints: completing the dw777 account registration form; submitting KYC documentation; making deposit or withdrawal requests; contacting the dw777 support team via Live Chat, WhatsApp, or email; and participating in promotions or surveys.
When you access the dw777 platform, our servers and analytics tools automatically record Technical Data and Usage Data including your IP address, device identifiers, browser fingerprint, session start and end times, pages visited, and in-game actions. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 8.
dw777 may receive Personal Data about you from the following third-party sources:
dw777 processes your Personal Data only where a valid legal basis exists. The primary legal bases on which dw777 relies, and the corresponding purposes, are as follows:
Processing is necessary to perform the contract between you and dw777 — specifically, to operate your account, process deposits and withdrawals via Indonesian bank transfer and e-wallet, settle wagers, deliver game content, and communicate account-related information to you.
Processing is necessary to comply with legal obligations applicable to dw777, including Know Your Customer (KYC) identity verification, anti-money laundering (AML) transaction monitoring, record-keeping obligations, and responding to lawful requests from regulatory or law enforcement authorities.
dw777 processes certain data on the basis of its legitimate interests, provided those interests are not overridden by your rights and interests. Legitimate interest processing activities include: fraud detection and prevention; platform security and abuse monitoring; responsible gaming safeguarding; internal analytics for product improvement; and the exercise or defence of legal claims.
Where dw777 relies on your consent as a legal basis — for example, to send you marketing communications about new promotions, bonuses, or seasonal offers — we will obtain that consent explicitly at the point of account registration or through a separate opt-in mechanism. You may withdraw your consent to marketing communications at any time by contacting support or using the unsubscribe mechanism in any marketing email.
dw777 does not sell, rent, or trade your Personal Data. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
All third-party Data Processors engaged by dw777 are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than those specified by dw777 and that require them to implement security measures consistent with industry standards.
dw777 retains your Personal Data for as long as your account remains active and for a minimum period thereafter as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Legal obligation (AML / KYC record-keeping) |
| Financial Transaction Records | Duration of account plus 5 years after closure | Legal obligation (financial record-keeping) |
| KYC Documents | Duration of account plus 5 years after closure | Legal obligation (identity verification records) |
| Support Communications | 3 years from the date of the communication | Legitimate interests (dispute resolution) |
| Technical & Usage Logs | 13 months on a rolling basis | Legitimate interests (security, fraud prevention) |
| Marketing Consent Records | Until consent is withdrawn plus 2 years | Legal obligation (consent evidence) |
At the end of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
dw777 uses cookies and similar tracking technologies on the platform to ensure its correct operation, to improve your experience, and to gather analytics data. The types of cookies dw777 uses are as follows:
These cookies are essential for the dw777 platform to function and cannot be disabled. They include session authentication tokens that keep you logged in securely during a gaming session, and security cookies that help detect and prevent fraudulent login attempts. No consent is required for strictly necessary cookies as they are essential to provide the service you have requested.
dw777 uses analytics tools to understand how Players navigate the platform, which games and features are most popular, and where technical issues occur. Analytics cookies collect data in an aggregated, pseudonymous form and do not identify you personally. This data is used exclusively to improve the dw777 platform experience.
Functional cookies remember your preferences — such as your preferred display language and session settings — to provide a more personalised experience when you return to dw777. These cookies do not track your activity across third-party websites.
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may impair the functionality of the dw777 platform, including the ability to maintain a logged-in session. Instructions for managing cookies in the most common browsers are available in the help documentation of each browser provider.
dw777 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:
In the event of a Personal Data breach that poses a high risk to your rights and freedoms, dw777 will notify affected Players without undue delay and will take all reasonable steps to contain, investigate, and remediate the incident.
Subject to applicable data protection law, you hold the following rights with respect to your Personal Data held by dw777. To exercise any of these rights, please contact us using the details in Section 14. dw777 will respond to all valid rights requests within 30 calendar days.
You have the right to request a copy of the Personal Data that dw777 holds about you, along with information about how it is being processed. We will provide this information in a structured, commonly used format within 30 days of receiving a valid request.
If any of your Personal Data held by dw777 is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data fields directly within your dw777 account settings; for changes to identity data (such as your legal name or date of birth), updated KYC documentation will be required.
You have the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where you object to processing and there are no overriding legitimate grounds. Please note that dw777 is obligated to retain certain categories of data — particularly KYC and transaction records — for legally mandated periods, during which erasure requests cannot be fully satisfied.
You have the right to request that dw777 restrict the processing of your Personal Data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing and the assessment of legitimate grounds is pending.
Where processing is based on your consent or on the performance of a contract and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
You have the right to object to processing based on dw777's legitimate interests at any time on grounds relating to your particular situation. You also have an unconditional right to object to the processing of your Personal Data for direct marketing purposes.
Where dw777 processes your Personal Data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, you may contact the support team or use the unsubscribe link in any marketing communication.
The dw777 platform is strictly restricted to individuals who are at least 21 years of age. dw777 does not knowingly collect Personal Data from anyone under the age of 21. Age verification is conducted as part of the account registration process and again during KYC verification prior to the first withdrawal.
If dw777 discovers that an account has been created by or on behalf of an individual under 21, the account will be immediately suspended, all pending transactions will be reversed, and any data associated with the under-age account will be deleted in accordance with applicable data protection requirements. If you believe a minor has created a dw777 account, please contact us immediately via the channels in Section 14.
dw777 primarily stores and processes your Personal Data on servers located in secure data centres in the Asia-Pacific region. In certain circumstances — for example, when engaging global game studios such as Evolution Gaming, Pragmatic Play, or Microgaming, or when using cloud infrastructure services — your Personal Data may be transferred to and processed in countries outside Indonesia.
Where such international transfers occur, dw777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards may include contractual clauses that obligate the recipient to process data only in accordance with dw777's instructions and to implement equivalent security measures. dw777 does not transfer Personal Data to any jurisdiction unless it is satisfied that adequate protections are in place.
dw777 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights or the way we handle your data, send a notification to your registered email address.
Your continued use of the dw777 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically. If you have any questions about the changes, please contact us using the details in Section 14.
If you wish to exercise any of your data rights, have a question about this Privacy Policy, or wish to raise a complaint about how dw777 has handled your Personal Data, please contact the dw777 data protection team through any of the following channels:
If you are not satisfied with dw777's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. dw777 is committed to resolving all privacy-related complaints fairly, transparently, and in a timely manner.
Six core privacy principles that guide how dw777 handles your personal information every day.
dw777 does not sell, rent, or trade your Personal Data to any third party for their own commercial or marketing purposes — period. Your information is used only to operate and improve the dw777 platform.
Every connection between your device and the dw777 platform is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are always transmitted securely.
KYC identity checks — including Indonesian KTP or passport verification — are mandatory for all accounts before any withdrawal is processed. dw777 does not knowingly collect data from individuals under 21.
You hold seven clearly defined data rights — access, rectification, erasure, restriction, portability, objection, and consent withdrawal. Submit a request via Live Chat or email and receive a response within 30 days.
dw777 retains your data only as long as legally required or operationally necessary. KYC and transaction records are held for 5 years post-closure in line with AML obligations; all other data is deleted or anonymised sooner.
Independent penetration testing and vulnerability assessments are conducted regularly on the dw777 platform infrastructure to identify and address security gaps before they can be exploited by malicious actors.
dw777 is built on a foundation of security, transparency, and fair play. Explore thousands of slots, live casino tables, sportsbook markets, and togel (Indonesia's traditional numbers lottery) draws — all protected by industry-leading data privacy practices.